Privacy Policy
Last updated: May 19, 2026
1. Information We Collect
When you visit our website, place an order, or contact us, we may collect the following information:
- Personal information: Name, email address, phone number, shipping and billing address
- Payment information: Processed securely through PayPal. We do not store your credit card details
- Order details: Products purchased, order history, movement selections
- Device information: Browser type, IP address, and cookies for site functionality
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your order, including shipping updates
- Respond to your inquiries via WhatsApp or WeChat
- Improve our website and customer experience
- Comply with legal obligations
3. Payment Security
All payment transactions are processed through PayPal, a secure and trusted payment gateway. We do not collect, store, or have access to your full credit card or bank account information. PayPal handles all sensitive financial data in compliance with PCI-DSS standards.
4. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only with:
- Payment processors: PayPal, to complete transactions
- Shipping carriers: To deliver your orders
- Legal authorities: When required by law
5. Cookies
Our website uses cookies to enhance your browsing experience. These include:
- Essential cookies: Required for site functionality, cart, and checkout
- Analytics cookies: To understand how visitors use our site
You can manage cookie preferences through your browser settings.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including completing orders, resolving disputes, and complying with legal obligations. Order records are kept for a minimum of 5 years for tax and accounting purposes.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Object to or restrict processing of your data
- Request a copy of your data in a portable format
To exercise any of these rights, please contact us via the information below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. Children's Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
- WhatsApp: +8613326926792
- WeChat: kaelin_6688
- Website: https://www.kaelinwatch.com/